Terms And Conditions

Last Updated: September 1, 2020

Welcome to Midira Naturals Private Limited (“Company”, “we”, “our”, “us”)!

These Terms and Conditions (“Terms”) govern your use of our website www.thecocofactory.in (together or individually, the “Service”). By accessing or using our Service, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Service and contact us at info@thecocofactory.in.

1. Communications

By using our Service, you agree to receive newsletters, promotions, or marketing materials. You can opt-out anytime by following the unsubscribe link or emailing info@thecocofactory.in.

2. Purchases

When purchasing products or services (“Purchase”), you may need to provide payment and shipping details. You represent that:

You have the legal right to use the payment method.
The information you provide is accurate and complete.

We may use third-party services to process payments. We reserve the right to cancel or refuse orders due to product availability, errors, fraud, or unauthorized transactions.

3. Contests, Promotions & Subscriptions

Promotions: Any contests, sweepstakes, or promotions are subject to their own rules. Promotion rules will override these Terms if there’s a conflict.
Subscriptions: Some services may be subscription-based. Subscription fees are billed in advance for each billing cycle. Subscriptions auto-renew unless cancelled via your account or by contacting info@thecocofactory.in.
Free Trials: Free trials may require billing info. You won’t be charged until the trial ends. If you do not cancel, your subscription will auto-renew at the applicable fee.

4. Fee Changes & Refunds

Subscription fees may change, with prior notice before the next billing cycle. Continued use after a fee change means you accept the new fees.
Refunds for purchases will be issued within 3 days of the original purchase.

5. Content & Intellectual Property

All content on our website is owned by Midira Naturals Private Limited or used with permission. You may not copy, distribute, modify, or use our content without written consent.

Our trademarks and service marks may not be used without prior approval.

6. Prohibited Uses

You agree not to:

Violate laws or exploit minors.
Send spam or unsolicited communications.
Impersonate anyone or misrepresent your affiliation.
Introduce viruses, malware, or disrupt our Service.
Attempt unauthorized access or interfere with Service operation.

7. Analytics

We may use third-party tools to monitor and analyze website usage.

8. Age Restriction

Our Service is only for individuals 18 years or older. By using our Service, you confirm that you meet this age requirement.

9. Accounts

If you create an account, you must provide accurate information and keep your password secure. You are responsible for all activity under your account. Notify us immediately if you suspect unauthorized use.

10. Copyright & DMCA

We respect intellectual property rights. If you believe your copyright has been infringed, contact info@thecocofactory.in with the subject line: “Copyright Infringement” and include:

Your signature.
Description of the copyrighted work.
URL of infringing material.
Your contact info.
Statement of good faith belief.
Statement under penalty of perjury.

11. Third-Party Links

Our Service may link to third-party websites. We are not responsible for their content or policies. Please review their terms and privacy policies before use.

12. Disclaimer of Warranty

Our Service is provided “as is” and “as available.” We do not guarantee uninterrupted, error-free, or secure service. All use is at your own risk.

13. Limitation of Liability

Except as prohibited by law, our liability is limited to the amount paid for the products or services purchased. We are not liable for indirect, incidental, or consequential damages.

14. Termination

We may suspend or terminate your account for violations of these Terms. You may terminate your account by discontinuing use of the Service. Certain provisions, including intellectual property, disclaimers, and liability limitations, survive termination.

15. Governing Law

These Terms are governed by the laws of India. If any provision is invalid, the rest remain in effect.

16. Changes to Service & Terms

We may update or discontinue parts of the Service at any time. Terms may be updated by posting revisions on the website. Continued use means you accept the changes.

17. Contact Us

For feedback, questions, or support, email us at: info@thecocofactory.in.

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